| In order to provide you with the most suitable transportation plan, here below some basic info. may need from your kindly advice: | |
|---|---|
| Commodity (Pictures are best) | To check certificate requirement for customs |
| KG and CBM of goods | To check and confirm the best shipping rates |
| Cargo location in which city | To check and confirm which loading port will be |
| Destination port, city, zip code | To check and confirm the suitable shipping route |
| Price term with supplier | To see which part cost shall quote for you to pay |
QHow can I pay you? When shall I pay you?
A: You can pay us by bank transfer (T/T), Western Union, PayPal, Payoneer, Trade Assurance, and so on. Commonly, you need to pay us before the shipment.
QCan you help me inspect our goods and pick up our goods from the inland of China?
A: Yes, we can help do that for you. Please offer your detailed requirements for the inspection and provide the exact address for picking up.
QIs my cargo safe with you?
A: Of course, we can help to take photos of your goods to keep you updated throughout the process.
QWhat fees may cost for the full door to door shipment?
A: For a full door to door shipment, it will consist of local costs in China (like pick-up fee, customs fee, document fee) and destination fees (like agent handling fee, customs entry fee, door delivery fee, duty/VAT, etc.).
QWhat if my products got damaged during transportation? What can I do?
A: We will help you buy insurance before shipping, which will allow you to get a refund through formal procedures.
QWhat if I buy from different suppliers?
A: We offer a consolidation service, collecting all goods from different suppliers into one warehouse, and delivering them as one single shipment to save you shipping costs.