What international shipping options are available?
We offer a comprehensive range of international freight forwarding services, including air freight for time-sensitive cargo, ocean freight (FCL and LCL) for cost-effective bulk shipments, and multimodal transport solutions tailored to optimize your supply chain.
How are shipping rates calculated for cargo?
Shipping rates are calculated based on the chargeable weight (actual weight vs. dimensional volume weight, whichever is greater), origin and destination locations, shipment mode, type of goods, and any required customs handling or specialized documentation.
Do you provide customs clearance services?
Yes, we provide professional customs brokerage and clearance support to ensure all import and export shipments comply with local regulations. Our team handles the preparation of documents, tariff classification, and duties calculation to minimize delays.
What is the typical transit time for global shipments?
Transit times vary greatly depending on the transit route and the mode of transport. Air freight typically takes 3 to 7 business days globally, while ocean freight can range from 15 to 45 days. Exact timelines are provided during the booking process.
How can I track the status of my cargo?
You can track your cargo in real-time using our dedicated tracking portal with your tracking number, Bill of Lading (B/L), or Air Waybill (AWB) number. Automated status updates can also be configured for critical milestones.
Changi Logistics
