Frequently Asked Questions
Q
What is the price of your service?
The exact price can be offered when the details of your goods finalized, like weight, volume, loaded city and destination city.
Q
How and when should I make the payment?
Generally, you can pay us by bank transfer (T/T). Commonly, you need to pay us before the shipment.
Q
My supplier has no right to export. Can you help me export the goods?
Yes, we can. We can buy the export license, do the customs declaration and ship the goods out to you.
Q
Can I send goods from different suppliers to your warehouse in one place?
Yes, we will repackage the goods you sent and ship them to your destination.
Q
Do you charge storage fees?
Basically, we do not charge as long as your goods are stored in our warehouse for no more than 30 days, which is almost equivalent to free storage. We can also provide labeling services in your way on your packages.
Q
What value added services do you offer?
We offer a comprehensive suite of value-added services that go beyond cargo transport. These include customs clearance, booking and documentation management, cargo insurance, container tracking and trade assistance solutions. With a global network and digital platforms, our logistics services integrate these solutions into your supply chain to simplify processes and reduce friction at every stage.